[Verified Answer]: Harold has dementia and is receiving home care

Harold has dementia and is receiving home care. He hates baths and prefers to use the shower spray while seated in the bath. He likes to do as much of his personal hygiene care as much as possible. A care worker visits Harold and tries to take over, insisting Harold has a bath and insisting that she wash him. Harold becomes distressed. The carer returns to her car after the visit and makes derogatory remarks on the phone about Harold and his family for not looking after him ‘properly’. A neighbour overhears the conversation. What steps could another carer make to help Harold maintain dignity? Encourage Harold to participate in his care as much as possible Refuse to use the shower spray and insist Harold has baths from now on