If a patient reports a medication error and the pharmacy must respond, the ISMP states that the best approach is a. to not say anything because of the potential liability if there was an injury. b. to have a conversation with the patient and possibly the patient’s family or caregiver, when appropriate, to discuss the error. c. to deny any wrongdoing. d. to not respond because these complaints usually go away on their own.
[Expert Solution]: If a patient reports a medication error…
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