[Expert Solution]: A quality assurance program includes a

A quality assurance program includes a. activities that assess the quality of care provided in a health care setting. b. control of health care costs and quality of care by reviewing the appropriateness and necessity of care provided to patients prior to the administration of care c. activities to improve the functioning of Medicare Advantage organizations. d. the development of patient care plans for the coordination and provision of care for complicated cases in a cost-effective manner.